Retain Hotel Guests with Easy to Use & Managed Wi-Fi
In recent years, reliable Wi-Fi has become one of the most important amenities for hotel guests. In addition to investing in the latest Wi-Fi technology, hotels are also seeking value-added applications to increase ROI, such as incorporating Wi-Fi within their loyalty programs or using Wi-Fi to collect guest information. Edgecore’s Wi-Fi solution disrupts traditional hotel WLAN deployments by combining AP management, tiered Wi-Fi service, user policy enforcement, and PMS integration all in one solution. Compared to the separated gateway and controller architecture, Edgecore’s design greatly reduces deployment costs and simplifies network management. Additional guest Wi-Fi features such as social media login, ticket printer integration, and on-demand accounts provides hotels with numerous ways to offer Wi-Fi to their guests.
FEATURES & BENEFITS
REAL-TIME USER ACTIVITY MONITORING AND REPORTING
With Internet usage becoming ever more convenient and widespread, hotels need sufficient tools at their disposal to track and trace user activity in the event of inappropriate usage. Edgecore’s Integrated Wi-Fi products provides detailed user statistics, browsing history, and event logs that comply with these requirements while enhancing the IT staff’s troubleshooting and maintenance capabilities. Besides, by analyzing user behavior such as number of devices per guest or average bandwidth consumed, hotels are able to better understand the preferences and needs of
their guests and provide an improved guest experience.
Edgecore’s solution also provides many alternative ways for hospitality venues to provide Wi-Fi access to their guests, from self-registration methods such as social media login to on-demand account creation with the Edgecore WTG ticket printer. The ability to collect more detailed customer information and generate direct bookings is increasingly become one of the key added values as owners seek to increase the ROI on wireless infrastructure.
SEAMLESS INTEGRATION WITH ORACLE OPERA PMS
Typically found only in network access gateways, Edgecore has taken the Opera PMS interface and integrated it directly on the Integrated Wi-Fi products, becoming one of the only WLAN solutions on the market to offer the PMS interface directly in the same box together with AP management, user authentication, and user policy enforcement. This design allows hotels to significantly reduce initial infrastructure investment without sacrificing on any of the functionality.
Hotel IT administrators can easily mitigate network congestion in crowded areas such as hotel lobbies by utilizing Edgecore’s wireless performance enhancing features, such as dynamic AP load balancing. This feature automatically adjusts each AP’s transmit power according to the current connected devices status, steering new devices to other nearby APs that currently have fewer connections. As users come and go, the system will continually reassess and adjust the configuration to optimize overall network performance.
TIERED WI-FI FOR HOTEL LOYALTY PROGRAMS